Archive for the ‘Nice comments’ Category

This is to Sara who thinks waiter and waitress don’t work hard and are uneducated, “She likes to sling mud”. I would also like her home address:) Dearest Sara, Per your e-mail ” you are probably waiting tables because you don’t know how to work hard. If you did, you would have studied hard in school so you wouldn’t be waiting tables the rest of your life” Well, lets see. I am a waitress because it is the only job that I can make my own schedule while I am getting my Master, then my PhD. Do you know what that is, Sara? I am paying for my own school, not having mommy and daddy do everything for me. Speaking of mommy, I pay for her too. After 4 heart attacks and a stroke, she can no longer work. And what kind of “hard work” do you do, Sara? Maybe sit behind a desk and answer phones, or just sit at home while someone else is paying for you snotty little butt!! Just remember, Sara, many of those waiter and waitress that you are so obviously rude to, may one day be the ones deciding rather or not you get a job!! Thank you and come again!!

Like your rules for customers. have been a waitress for 15 years and could add at least a dozen more do’s and don’ts. 1. If your daughter just turned 21, but didn’t bring her I.D., No, I am not going to serve her alcohol, I don’t care if it’s Christmas. The laws are the same for holidays and I can still lose my job, get fined and go to jail!! 2. If you have an allergy, ask before you eat anything. Don’t eat something, then ask and yell at me because you are allergic to it. 3. When I greet your table and ask you if I can get you a drink, don’t act like I am intruding and completely ignore me. You came out to have someone wait on you and bring you what you want. I am sorry that I must ask you a question, but I am not a mind reader. 4. Don’t bring your own hot tea bags. Tea service is enough of a hassle. I will charge you for the hot water I’m bringing you. 5. I you must ask for separate checks, don’t tell me your in a hurry. Separate checks take time and rushing me will only make it take longer. 6. “You get more bees with honey”. If you are nasty and demand a special request, chanced are it’s not happening. If you are nice, I will bend over backwards to get you what you want. I have more, just let me know if your interested. Daria

HAHAHAHAHAHA!!!! Those shirts are AWESOME and they speak the truth! I was a waiter for over 4 years and that’s EXACTLY what it is like. For those of you out there that seem to get bad service everywhere you go, it is because you leave a bad tip! And YES we remember you! When a notoriously bad tipper walks in the door all the servers, say “Not me, not me, PLEASE NOT ME!” Then after they are stuck with you, they don’t bother to give you service because you don’t bother to tip us! Makes sense right? Who wants to work for nothing? You know that you don’t. The average server’s hourly pay nationwide is about $3.00 an hour and they rely on YOUR TIPS to pay their bills. How would you like it if you went into work one day and you didn’t get paid because your boss didn’t feel like it, or you made one little typo on a report, or your boss “forget” to bring extra cash. You would be angry wouldn’t you? So restaurant goers, if you want to go out and eat and you are on a limited budget, be sure to INCLUDE THE TIP into your budget. If you can’t afford the tip, then you can’t afford the meal out. Your server is on a tight budget as well and it is a waste of their time, if you don’t tip them. Also, show a little kindness. Don’t talk on the phone while your ordering, look them in the eye and say “please” and “thank you” then tip your server accordingly. If you do these small things, you will see your service improve dramatically! Tip Guideline: Average Service- 15% Good Service- 20% Excellent Service- 25% or more! Tip one of these percentages of the entire check (yes that includes taxes, alcohol and free meals).

I am totally on board with you guys and as far as you want to take this. I have been thinking about this website for at least the last 3 or 4 years, I just didn’t know how to go about it. I think what you’re doing is great, and needs to be done. I want to be a part of this, and I am excited to see what happens. I can’t wait to hear back from you and to see what I can do to help and get this show on the road. P.S. I found this site with such great timing, it is Mother’s Day, I was the only mom working at my restaurant tonight (apparently all the other mom employees got the night off) and I got almost all 10% or lower tips, one guy actually left me 30 cents, and I came home just racking my brain on what I could do to turn this around. Thank you guys so much, and I will support you every step of the way!!

Laura

Alright…
I am currently a waitress and here is the deal. When you walk into a restaurant and we have never seen your face before, you will be given wonderful service, even if YOU the customer has an attitude. Your server will take very good care of you, try their best to get everything out to you correctly and in a timely manner. If they are mistakes with your food, IT IS MOST LIKELY an error made by the cooks (even though the server is blamed) and we are happy to make the corrections. The reason we do this is because the reward in the end is customer appreciation in the form of a quality tip. Now if you repeatedly come into a restaurant and complain, are rude, and DON’T TIP, why should we waste our energy on you, when it can be put it forth to another table that we know will leave us a good tip if we put the work in? I don’t see how that doesn’t make sense. Treat others how you wish to be treated, right? If you visit your favorite restaurant a few times a month and continue to be rude and leave bad tips, I’m sorry but your service will continue to get worse and worse. If you come in and you are rude and leave a really good tip, like 25% or more consistently, your sever will probably breath a heavy sigh when you get there, but you will get good service because the servers know a good tip is coming. If you are super nice, but leave a bad tip then you will probably get okay service. The server knows you will be nice, but still there is nothing in it for them so you will come second to the other tables.
If you want to use a coupon, split a meal or ask the price of something that is typically not an issue, but do you see the commonality of these things? They imply that you are cheap and cheap people don’t tip! When you see table, after table, after table doing this it is really hard not to think that it will happen every time. I would say a good 80% of the people that ask these questions will leave you a tip under 10% if they tip at all.
I also think a lot of people will use ANY excuse NOT to leave a tip, such as well my food was slightly cool when it came out, he/she didn’t bring enough extra dressing, he/she didn’t smile big enough when we were greeted. If you need something more, just ask politely and we will gladly run back and get it. Don’t keep it to yourself and then use it as an excuse to not tip. How do we know if you don’t tell us?
Yes, servers are people too and they have feelings and they have bad days. Maybe the service wasn’t perfect, but maybe they were having a bad day. It is hard sometimes to keep up that perfect smile and beaming attitude when half of your tables are treating you like dirt. I honestly think that every single person in the entire county should wait tables for just a couple of months so they can understand exactly what it is like and all the work that we have to do, because it is A LOT MORE than putting in your order and bringing it out. It takes a lot of work, stamina and energy and most people could not handle it. If some of these people that are so awful to wait on tried to be a server, most of them would not last a week!
By the way, if you take a girl out on a date, whether you or her wait tables or not, and you don’t leave a tip, it is VERY tacky. You look cheap and unappreciative.
Anyway, I think those shirts are awesome. There is a lot of truth written on them. People really need to think about how they behave in a restaurant or any public place for that manner. For some reason, a lot of people think it is okay to be rude and talk down to customer service people for no reason at all. Maybe talking down to them, makes you feel better about your crappy life or gives you a venue to let out some anger that you won’t allow yourself to take out on a friend, loved one, or job. I don’t know.
Let’s just all try to be a little nicer and show some appreciation for once!

Jason & Amanda:

Thank you so much for taking the time to actually *do* what each and everyone of us *think* every day that we sling our steaks! Keep up the great work: Your actions will not go unnoticed and unappreciated.

Scott R
Steak Slinger & Culinary Engineer,
Harry & Izzy’s Restaurant
Indianapolis, IN

Scott,

Thanks so much for the positive feedback. We so love to hear it.

Jason

Comment:: I have worked at many different restaurants in the Dallas area for about 6
years. I love waiting tables, but I am just tired of the way I get treated. Have you
ever thought about contacting major newspapers and having them write an article that
includes your 10 rules for customers? There has got to be a way to get the word out
FASTER.

We are down to do whatever it may take. This is why is is so important that you tell everyone you know about us. You just never know who that person might tell. This is so big of a task, we can not do it alone. This will take a lot of teamwork. Thanks so much for your passion. We love to hear it.

Jason

Love this site, i wish something like this was around 20 yrs ago when i
was waiting tables.